Player safety and integrity

Responsible Gaming Policy

Our commitment to balanced, transparent social entertainment, with player safeguards and independent support resources.

Revised: 2 September 2026

The social entertainment and simulation material published by Astervina exists for recreational enjoyment alone. Interactive entertainment should remain a fun and balanced part of life, and this policy explains our operating principles, our consumer protections, the self-limitation tools available, and the standards we apply to prevent compulsive engagement and shield vulnerable individuals.

1. Principles of social play and virtual credit

We run exclusively as a non-monetary social entertainment platform. Everyone who accesses our interactive content acknowledges the following operational rules:

  • All virtual tokens, coins, points, and simulation credits used on Astervina carry no real-world monetary value whatsoever.
  • Virtual credits cannot be exchanged, transferred, redeemed, or converted into currency, goods, or anything of value under any circumstances.
  • All outcomes, leaderboard positions, levels, and achievements are simulations intended for amusement alone.
  • Optional token purchases and enhancements have no effect on simulation probabilities or ranking outcomes.

2. Keeping minors out

We operate a strict zero-tolerance policy on underage use. Access is limited to individuals who have attained the age of majority where they live, meaning 18 years, or 21 where the local standard demands it.

We deploy preventative measures and technical filters to keep minors out:

  • Age confirmation gates on entry and again at profile creation.
  • Automated detection algorithms that flag patterns consistent with underage use.
  • Immediate suspension and permanent deletion of any profile found to belong to a minor.

We urge parents, carers, and educators to apply filtering software and parental controls — Net Nanny, CyberPatrol, and Qustodio among them — to restrict minors from digital entertainment and simulation services.

3. Recognising unhealthy patterns

Our content involves no financial stake, but prolonged screen time and repetitive play patterns can still affect health, productivity, and personal relationships. Please consider these questions honestly:

  • Are you playing for hours at a time without regular breaks?
  • Does play take priority over work, family, study, or your own health?
  • Do you feel restless, irritable, or frustrated when you cannot log in?
  • Is the simulation your primary coping mechanism for stress or emotional difficulty?
  • Are optional token purchases going beyond the entertainment budget you set?

4. Tools you can set yourself

The following controls are available from your profile settings to help you maintain balanced habits:

Play-time reminders
Periodic on-screen notices showing how long you have been playing, prompting regular breaks.
Virtual purchase limits
Configurable daily, weekly, and monthly caps on optional token purchases, preventing unintended spending.
Cooling-off periods
The ability to suspend account access for periods from 24 hours up to 30 days.
Voluntary self-exclusion
A permanent or long-term voluntary closure option covering six months, one year, three years, or indefinitely.

5. How outcomes are generated

Transparency and ethical conduct govern everything we publish. Game mechanics, virtual reels, and card distribution all run on certified, industry-standard pseudorandom number generators, so outcomes remain automated, neutral, and unmanipulated.

6. Independent support resources

Should you or a person you care about face distress, compulsive gaming, or trouble controlling screen time, please reach out to one of these accredited bodies for confidential help:

GamCare

GamCare

Free, confidential advice, treatment referrals, and a helpline open around the clock.

Gambling Therapy

Gambling Therapy

Online support groups, moderated forums, and multilingual counselling worldwide.

Gamblers Anonymous

Gamblers Anonymous

An international fellowship running peer-led meetings and recovery programmes.

Gamtalk

Gamtalk

A moderated peer community for anyone affected by gambling-related harm.

Responsible Gambling Council

Responsible Gambling Council

Independent research, prevention programmes, and public awareness resources.